01
Acceptance of Terms
By installing the Zenva AI Chrome extension, creating an account, or using any part of the service at zenvaai.xyz, you confirm you have read and agree to these Terms of Service and our Privacy Policy.
If you do not agree, you must immediately uninstall the extension and stop using the service.
02
Service Description
Zenva AI is a Chrome browser extension that provides the following features:
💬
AI Chat
Context-aware AI that understands any web page you visit.
⚡
Smart Autofill Requires Balance
AI-powered form completion using your saved profile.
🎙
Meeting Assistant Requires Balance
Real-time transcription and AI-generated meeting summaries.
🎮
Screen Guide
Live AI guidance based on what's on your screen.
📄
Document Memory Requires Balance
Upload documents the AI can reference in responses.
🧠
AI Memory Requires Balance
Custom notes the AI remembers across every session.
Features and limits may change over time. We will give reasonable notice of significant changes.
03
Accounts & Registration
🔞
Age Requirement
You must be at least 13 years old to use Zenva AI.
📧
Email Verification
You must provide a valid email address and complete email verification before accessing all features.
🔑
Account Security
You are responsible for keeping your password confidential and for all activity under your account.
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No Sharing or Duplicates
You may not share your account or create multiple accounts to circumvent free-tier limits. Violations will result in suspension.
04
Credits & Billing
💳
Pay-As-You-Go, Not a Subscription
Zenva AI runs on a credit balance, not recurring subscription billing. You top up your balance in one-off purchases; each AI request deducts a small amount based on the work it does. Nothing renews automatically and there is nothing to cancel.
💰
Pricing
Prices are displayed in USD equivalent and charged in NGN through the payment gateway. We may change pricing with 30 days' advance notice; any credit you already hold is unaffected.
↩️
Refund Policy
Due to the digital and immediately accessible nature of the service, credit top-ups are non-refundable once completed. If a technical fault on our side prevents use, contact support within 7 days.
🎟
Coupons & Referrals
Coupon codes, where available, are subject to their individual terms (expiry, usage limit, one per account). Each successful referral — a person who signs up with your code and completes their first credit purchase — grants you $1.00 in bonus credit, once per referral. Non-transferable, no cash value.
🔒
One Free Grant Per Device
New accounts receive a small free credit grant on signup. To prevent abuse of this grant, we limit how many accounts can be created from the same device (browser install), and may deny or reclaim free credit associated with accounts created to circumvent this limit.
05
Free Credit
New accounts receive $0.50 in free credit automatically on signup — enough to try any feature. This is a one-time grant, not a recurring daily or monthly allowance. Once it's used, top up to continue. We may adjust the free-credit amount with reasonable notice. Creating multiple accounts to farm additional free credit is a violation of these Terms (see Accounts & Registration above) and will result in suspension.
06
Acceptable Use
You agree not to use Zenva AI to:
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Harmful Content
Generate illegal, harmful, defamatory, abusive, or discriminatory content.
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Security Circumvention
Bypass or circumvent any website's security, terms, or access controls.
🕸
Data Scraping
Scrape, harvest, or collect data from websites at scale.
📨
Spam & Phishing
Produce spam, phishing content, or material designed to deceive.
©️
IP Infringement
Infringe the intellectual property rights of any party.
🔨
Reverse Engineering
Reverse-engineer, decompile, or tamper with the extension or API.
Violations may result in immediate account termination without refund and may be reported to relevant authorities.
07
AI Limitations & Accuracy
Important: AI-generated content can be incorrect, incomplete, or outdated. Do not rely solely on Zenva AI for medical, legal, financial, or safety-critical decisions.
🧠
Knowledge Cutoff
Zenva AI uses Anthropic's Claude — an AI with a training knowledge cutoff that can produce factual errors on recent events.
⚡
Autofill Review Required
Autofill suggestions are AI-generated — always review all fields before submitting a form.
🎙
Transcription Errors
Meeting transcriptions may contain errors, especially with accents, technical jargon, or overlapping speakers.
⚖️
No Liability for Decisions
We are not liable for any decisions made based on AI output. Use professional advice for important matters.
08
Intellectual Property
The Zenva AI extension, website, branding, logo, and all related software are owned by us and protected by copyright and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works without explicit written permission.
AI responses generated for you are provided for your personal use. We make no ownership claim over the final content you create using the AI.
09
Your Content
You retain full ownership of content you upload (documents, memory entries). By uploading content you grant us a limited, non-exclusive licence to store and process it solely for the purpose of providing the service to you.
You are responsible for ensuring any content you upload does not violate third-party rights or applicable law.
10
Termination
You may delete your account at any time via Settings → Delete Account. This permanently removes your data within 30 days (except legally required payment records).
We may suspend or terminate your account immediately, without notice, if you violate these Terms, provide false registration information, engage in fraudulent or illegal activity, or abuse the service.
Terminated accounts receive no refund for any remaining credit balance.
11
Disclaimers & Limitation of Liability
The service is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free operation, the accuracy of AI responses, or compatibility with all websites.
To the maximum extent permitted by applicable law, our total liability for any claim related to the service shall not exceed the amount you paid us in the 3 months preceding the claim.
We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.
12
Changes to These Terms
We may modify these Terms at any time. Material changes will be communicated by email or in-app notice at least 7 days before taking effect. Continued use after the effective date constitutes acceptance of the updated Terms.
13
Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be resolved in the appropriate Nigerian courts, unless applicable consumer protection law in your jurisdiction requires otherwise.